Penalty Charter

A list of offences and appropriate penalties imposed by Hyderabad Metro Rail (HMR) in compliance with Metro Act are listed below. This is to ensure that every passenger is aware of his / her responsibility to pay for his/her travel, as decided by Metro rail authorities. This policy is also available at our ticketing offices and at our Customer Care Centers at all stations.

Hyderabad Metro Rail - Penalty Charter

Type of Penalty	Description	Time Limit	Amount of Penalty
Ticket less Travel	Passenger travelling without authorized Ticket	Anytime	Rs.50 Penalty + Rs.60 max. Fare
Over Travelling	Passenger travelling beyond destination	Anytime	Difference amount between destination station & actual exit station
Over Staying - Within station	Passenger - Entry and exit in same station	Up to 30 mins from the time of Entry - No Penalty	Penalty Rules on overstay in same station 30 mins - 1 hr 30 mins = Rs. 15 1 hr 30 mins - 2 hrs 30 mins = Rs. 30 2 hrs 30 mins- 3 hrs 30 mins = Rs. 45 3 hrs 30 mins - >= 4 hrs 30 mins = Rs. 60
Over Staying - Beyond origin station	Passenger - Entry and exit in different stations	Up to 2 hrs 30 mins from the time of Entry - No Penalty	Penalty Rules on overstay in different station 2 hrs 30 mins - 3 hrs 30 mins = Rs. 15 3 hrs 30 mins - 4 hrs 30 mins = Rs. 30 4 hrs 30 mins - 5 hrs 30 mins = Rs. 45 5 hrs 30 mins - >= 6 hrs 30 mins = Rs. 60